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Wanted an Apologist
- Thread starter vgane
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Vaagmi Sir,
It is Southern Railway of UK...The salary is in British Pounds...Translates into an annual salary of Rs 16 to Rs 20 lacs... A decent one...Wonder what will happen if our Southern Railway introduces it!!
mskmoorthy
Active member
Here is one "from Southwest Airlines
https://storycorps.org/listen/julie-taylor-and-fred-taylor-161230/
Brief Excerpt:
For 15 years, Fred was the Senior Manager of Proactive Customer Communications for Southwest Airlines or, as his daughter lovingly calls him, “The Sorry Man.” He created this department in 2004 in response to fliers who were impacted travel by issues, from the most mundane weather delays to scary airplane malfunctions and unruly passengers.
https://storycorps.org/listen/julie-taylor-and-fred-taylor-161230/
Brief Excerpt:
For 15 years, Fred was the Senior Manager of Proactive Customer Communications for Southwest Airlines or, as his daughter lovingly calls him, “The Sorry Man.” He created this department in 2004 in response to fliers who were impacted travel by issues, from the most mundane weather delays to scary airplane malfunctions and unruly passengers.
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