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Railways has launched a three digit toll free all India Security Helpline Number ‘182’.
This security helpline system has been launched by Indian Railways through security controls of Railway Protection Force (RPF) for providing round the clock security related assistance to the passengers all over the country, and will particularly provide safety cover for women in distress.
The new security helpline number 182 has been made operational on all Divisions over South Central Railway, wherein users of all service providers (landline and mobile users) can call on this toll free number which will automatically reach the concerned Divisional Control Office depending upon the location of the user/complainant.
The facility will provide speedy assistance to the passengers in the event of theft, pick pocketing, left behind luggage, harassment of lady passengers, unauthorised persons travelling in ladies coaches and coaches meant for differently abled rail passengers. The complaints received on RPF security helpline are forwarded to the concerned RPF Post, GRP (Govt. Railway Police) Post or train escort party for necessary action.
(updated information from Railways website - Praveen)
Railways has launched a three digit toll free all India Security Helpline Number ‘182’.
This security helpline system has been launched by Indian Railways through security controls of Railway Protection Force (RPF) for providing round the clock security related assistance to the passengers all over the country, and will particularly provide safety cover for women in distress.
The new security helpline number 182 has been made operational on all Divisions over South Central Railway, wherein users of all service providers (landline and mobile users) can call on this toll free number which will automatically reach the concerned Divisional Control Office depending upon the location of the user/complainant.
The facility will provide speedy assistance to the passengers in the event of theft, pick pocketing, left behind luggage, harassment of lady passengers, unauthorised persons travelling in ladies coaches and coaches meant for differently abled rail passengers. The complaints received on RPF security helpline are forwarded to the concerned RPF Post, GRP (Govt. Railway Police) Post or train escort party for necessary action.
(updated information from Railways website - Praveen)
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