Most of you would have read about the Passport Seva Project.
http://www.passportindia.gov.in/index.html
I had to renew the passports of myself and my wife. I applied on line. I fixed an appointment today at the Passport Seva Kendra in Coimbatore.
I had a fantastic experience. I have never experiences such service. This is the new India. After experiences in the old passport offices, RTO offices etc. I was sceptical about the service.
I was asked to report 15 minutes earlier. I did that and asked to stand in a small q. The person concerned made me understand the documents required and verified them. There is a Xerox machine in the office which copies documents at Re. 1 per copy. The operator was very good. Then I had to go through four different persons who verified different aspects of the passport application. All told it took me about 45 minutes. And I had changed my name also.
It was a wonderful experience.
I only wish al the Government Departments would follow the example of the Passport Seva Kendra. They reminded me about the appointment over SMS.
http://www.passportindia.gov.in/index.html
I had to renew the passports of myself and my wife. I applied on line. I fixed an appointment today at the Passport Seva Kendra in Coimbatore.
I had a fantastic experience. I have never experiences such service. This is the new India. After experiences in the old passport offices, RTO offices etc. I was sceptical about the service.
I was asked to report 15 minutes earlier. I did that and asked to stand in a small q. The person concerned made me understand the documents required and verified them. There is a Xerox machine in the office which copies documents at Re. 1 per copy. The operator was very good. Then I had to go through four different persons who verified different aspects of the passport application. All told it took me about 45 minutes. And I had changed my name also.
It was a wonderful experience.
I only wish al the Government Departments would follow the example of the Passport Seva Kendra. They reminded me about the appointment over SMS.